FAQ
Proper care will ensure the longevity of your table. We recommend regular dusting with a soft cloth and using coasters to prevent water rings. Avoid placing hot items directly on the surface, and keep the table away from direct sunlight or heat sources to prevent warping or fading. For cleaning, use a damp cloth with mild soap, and dry immediately. A wood polish can be added for more protection every 6 months as needed. We will provide detailed care instructions upon delivery.
Customers must inspect their furniture upon delivery. If there is any damage caused during delivery, you must report it within 48 hours. If a repair or replacement is needed due to delivery-related damage, customers must bring the item back to our location at their own expense. If returning the item is not practical due to distance, we may offer a partial refund at our discretion instead of a repair on a case by case situation.
We understand that adjustments may be necessary. If you need to make changes after placing your order, please contact us as soon as possible. Depending on the stage of production, modifications may incur additional charges and could affect the delivery timeline.
The production time or turnaround time for a custom table varies depending on the project’s specifics and our current workload. Generally, you can expect a timeline of 6 to 8 weeks from the time your order is finalized. We will provide an estimated completion date during the ordering process. We are very strict with our timeline that we give you on your estimate. Storage fees will incur for any orders not picked up within the estimated window given for your order. We have the right to cancel your order without refund if not picked up within the ETA.
Yes, we offer curbside delivery to the DMV area (Washington D.C., Maryland, and Virginia). If you need a delivery quote, please provide your zip code when placing your order. Our standard deliveries are curbside, meaning we drop off at your driveway or front door. Many times, we have only one delivery person, so some assistance may be required upon arrival. If you require white glove service (bringing the table inside and setting it up for you), please let us know before placing your order so we can arrange the appropriate service.
For deliveries outside of the DMV area please contact us prior to ordering to ensure we can deliver to you. Deliveries ETA will be discussed prior to ordering and we will confirm closer to delivery day. All payments must be made prior to delivery date.
Our tables are priced based on several factors, including the type of wood selected, dimensions, design complexity, and any additional custom features. Each piece is unique, and we provide personalized quotes to ensure accurate pricing.
Yes, we can create custom sizes and apply custom stains within certain limitations. Our maximum dimensions are 9 feet in length and 46 inches in width. During the consultation, we’ll discuss your specific size and stain preferences to ensure they align with your vision.
To initiate your custom project, we require a non-refundable deposit of 50% of the total purchase price. The remaining balance is due upon completion, prior to delivery or pickup. We accept various payment methods, including venmo, paypal, and major credit cards.
We offer a wide range of stain options to complement your decor. We will provide digital samples of your stain color for you to approve before applying it to your table.
We apply several coats of polyurethane for protection and easy cleanup. Our standard finish is satin, but we also offer semi-gloss upon request. If you prefer, we can leave your table unfinished, allowing you to apply your own finish.
Absolutely! We welcome customizations beyond our online offerings. If you have a specific design in mind or would like to modify an existing base, please share your ideas with us, and we will work to bring your vision to life.
To begin, please fill out our order form with your contact information and project details. Upon receiving your submission, we will send you an estimate that includes the estimated time of arrival (ETA), cost, and customization details. This collaborative process ensures we capture all your requirements accurately.
We provide fully assembled tables for tables under 60” long. For larger tables, we can ship them with detachable legs to make transport and setup easier. If needed, we can provide disassembled legs with all necessary hardware and instructions upon request.
Upon consultation we will discuss preferred stains you intend to use. We provide 6 curated stains that you can choose from. We can provide a progress photo of the stain before it is applied to the entirety of the furniture to be sure it is accurate upon request. We suggest you look at our BTS (behind hte scene photos) to determine what stain is best for you.
Yes, at Everwood Studios, we do offer non-toxic stains and finishes for our furniture. However, please note that the color options for our non-toxic stains are limited. Additionally, we have low toxin options available to ensure both safety and variety in our product range. We prioritize your health and the environment, and we're committed to providing sustainable and safe choices.
We take pride in offering a variety of high-quality woods to meet our customers’ diverse preferences and needs. Our wood selections are sourced from a reputable lumber yard and undergo a thorough air kiln drying process to ensure longevity and durability. Our most popular choices include Alder, Poplar, Maple, and Oak. Each wood type has unique qualities, and pricing may vary based on your selection. If you have a specific type of wood in mind, please feel free to message us beforehand to discuss your preferences. We are committed to providing the best materials for your custom woodworking projects.
We provide a diverse range of leg and base options to suit your furniture needs. Our selections include various turn style legs. Additionally, we offer industrial metal bases, pedestal bases and hairpin leg style for a more distinctive look. For detailed inquiries or to discuss custom options, please contact us directly.
We do offer refinish and flip furniture. We either have stock available that you can customize or purchase directly from us. Additionally, if you already own a piece that you'd like to refinish, we can certainly help with that. All pickups/deliveries of pre-owned pieces need to be picked up/dropped off at your own expense. Please contact us for more details and to discuss your specific needs.
Feel free to follow up on instagram @everwood_studios or email Sarahjayhomedesign@gmail.com for futher inquiries.